Refund policy
We want you to be satisfied with your purchase. If you are not completely happy with your sunglasses, you may request a return under the following conditions:
Return Eligibility
- Returns must be requested within 7 days of receiving your order.
- The item must be unused and returned in its original condition.
- The product must be free from scratches, damage, signs of wear, or any alterations.
- All original packaging, accessories, and any included items must be returned with the product
Return Shipping
- Customers are responsible for all return shipping costs.
Refunds
- Once we receive and inspect the returned item, we will notify you of the status of your refund.
- If your return is approved, your refund will be processed within 7 days of receiving the returned product.
- Refunds will be issued via InstaPay or bank transfer, according to the customer's preferred payment method and request.
Non-Eligible Returns
- We reserve the right to refuse returns if the product:
- Is returned after the 7-day return period.
- Shows signs of use, damage, scratches, or misuse.
- Is missing original packaging, accessories, or included items.
Contact Us
If you have any questions or would like to start a return, please contact us:
- Email: [email protected]
- Phone : +20 104 133 2116