We want you to be satisfied with your purchase. If you are not completely happy with your sunglasses, you may request a return or exchange under the following conditions.
Eligibility
• Must be requested within 7 days of receiving your order.
• The item must be unused, in its original condition, and
free from scratches, damage, signs of wear, or alterations.
• All original packaging, accessories, and included items
must be returned with the product.
Product Inspection Before Receiving
• You may inspect the product while the courier is present,
before accepting delivery.
• If there’s an issue, you may decline to receive the order.
• Delivery fees apply if you decline — and apply regardless,
once the order has been shipped.
Partial Delivery
• No partial delivery: you must either accept the full order or
return/decline it in full.
Shipping
• Customers are responsible for all return and exchange shipping
costs.
Refunds
• Once we receive and inspect the returned item, we’ll notify you
of the status of your refund or exchange.
• Approved refunds are processed within 7 days of receiving the
returned product, via InstaPay or bank transfer per your preference.
Exchanges
• Let us know at the time of your return request if you’d prefer
an exchange instead — same eligibility and shipping terms apply.
We may refuse a return or exchange if the product:
• Is returned after the 7-day window.
• Shows signs of use, damage, scratches, or misuse.
• Is missing original packaging, accessories, or included items.
• No Return During sale.
